Terms of Service

Last Updated: November 28, 2024

1. Acceptance of Terms

By accessing and using Lotusoul, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.

2. Description of Service

Lotusoul provides a wellness and introspection platform that uses artificial intelligence to help users track, analyze, and improve their personal wellness journey. Our service may include journal entries, mood tracking, AI-powered insights, and other wellness tools.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Subscription and Payment

Certain features of Lotusoul may require a paid subscription. By subscribing, you agree to pay all applicable fees. Subscriptions automatically renew unless cancelled before the renewal date. Refunds are handled on a case-by-case basis.

5. Use of AI Services

Lotusoul uses artificial intelligence to analyze your data and provide insights. You acknowledge that:

  • AI-generated insights are for informational purposes only and do not constitute medical, psychological, or professional advice
  • AI systems may occasionally produce inaccurate or incomplete results
  • Your data may be processed by third-party AI providers to deliver our services
  • You should consult qualified professionals for medical or mental health concerns

6. User Content and Data

You retain ownership of the content you create on Lotusoul. By using our service, you grant us a license to use, store, and process your content to provide and improve our services, including:

  • Analyzing your content with AI to generate personalized insights
  • Storing your data securely on our servers
  • Using aggregated and anonymized data to improve our services

7. Privacy and Data Usage

Your privacy is important to us. We collect and process your personal data as described in our Privacy Policy. By using Lotusoul, you consent to such processing and warrant that all data provided by you is accurate.

8. Acceptable Use

You agree not to:

  • Use the service for any illegal or unauthorized purpose
  • Violate any laws in your jurisdiction
  • Transmit any harmful code, viruses, or malicious software
  • Attempt to gain unauthorized access to our systems
  • Harass, abuse, or harm other users
  • Share your account with others

9. Intellectual Property

All content, features, and functionality of Lotusoul, including but not limited to text, graphics, logos, and software, are owned by Lotusoul and protected by intellectual property laws.

10. Disclaimers

Lotusoul is provided "as is" without warranties of any kind. We do not guarantee that the service will be uninterrupted, secure, or error-free. We are not responsible for any decisions you make based on AI-generated insights.

11. Limitation of Liability

To the maximum extent permitted by law, Lotusoul shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service.

12. Termination

We reserve the right to suspend or terminate your account at any time for violation of these terms. Upon termination, your right to use the service will immediately cease. You may delete your account at any time through your account settings.

13. Changes to Terms

We may modify these terms at any time. We will notify you of significant changes via email or through the service. Your continued use of Lotusoul after changes constitutes acceptance of the new terms.

14. Contact

If you have questions about these Terms of Service, please contact us at legal@lotusoul.com